In this user journey for a Pharmacy Delivery App, users start by understanding the app through its description and FAQs, then proceed to explore available medications, browse categories, view medication details, and check prescription information. As they move to the selection phase, users search, select medications, review the cart's summary, and make necessary adjustments. Finally, in the checkout phase, users provide delivery addresses, payment details, select delivery options, and receive order confirmation, completing the process for medication ordering and delivery.

pharmacy-delivery-app.png

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Pharmacy delivery app platform diagram code in Gleek

/g Discovery Phase

    Understand App:4

        App Descr.

        FAQs

    Explore Medications:5

        Browse Cat.

        Med. Details

        Prescr. Info

/g Selection Phase

    Select Medications:6

        Search Med.

        Add to Cart

        Med. Details

    Review Cart:4

        Cart Sum.

        Edit Items

        Quantity Adjust.

/g Checkout Phase

    Place Order:6

        Del. Address

        Payment Det.

        Delivery Opt.

        Order Confirm.

About user journey diagrams

A User Journey Diagram illustrates how users navigate your tool or website, aiding UX designers, product managers, and marketers in enhancing user experiences. It maps every user step, revealing perspectives, pain points, and improvement areas. Beyond design, it's pivotal for continuous product enhancement, visualizing user experience impact. Regular updates ensure ongoing user-friendliness and efficiency in product evolution.

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